Phishing

Protect Yourself Against Phishing

Phishing usually comes in the form of fraudulent e-mails that appear to come from legitimate sources. These ask customers to verify personal information or link to counterfeit Web sites that appear real.

Watch for emails that:

• Urge you to act quickly because your account may be suspended or closed, or to update your personal information.
• Don't address you by name, but use a more generic one like "Dear valued customer."
• Ask for account numbers, passwords, Access IDs, or other personal information.

The Bank will NEVER ask for sensitive information, such as account numbers, Access IDs or passwords, via e-mail.

Tips for safeguarding your information from the American Bankers Association:

• Don’t give your Social Security number or other personal credit information about yourself to anyone who calls you.
• Tear up receipts, bank statements and unused credit card offers before throwing them away.
• Keep an eye out for any missing mail.
• Don’t mail bills from your own mailbox with the flag up.
• Review your monthly accounts regularly for any unauthorized charges.
• Order copies of your credit report once a year to ensure accuracy.
• Do business with companies you know are reputable, particularly online.
• Don’t open email from unknown sources and use virus detection software.
• Protect your PINs (don’t carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
• Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately.
  TransUnion: (800) 916-8800
  Experian: (800) 301-7195
  Equifax: (800) 525-6285

If you become a victim, contact:

• The fraud departments of the three major credit bureaus
• The creditors of any accounts that have been misused
• The local police to file a report.
• The bank to cancel existing accounts held in your name and re-open new accounts with new passwords.

The Bank is committed to safeguarding our customers’ financial information. Maintaining our customers’ trust and confidence is a top priority. To learn more about how we protect your information, please ask for a copy of our privacy policy or click on the link in our website.